Twin Elements Gummies strives to process and ship all orders promptly.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional events, or periods of high demand.
Shipping times depend on the destination, carrier availability, and local delivery conditions.
While we make every effort to ensure timely delivery, we cannot guarantee delivery dates and are not responsible for delays caused by carriers, weather conditions, customs procedures, or other circumstances beyond our control.
Customers will receive shipping confirmation and tracking information when available.
It is the customer's responsibility to provide accurate shipping information during checkout.
We are not liable for delivery issues resulting from incorrect addresses supplied by the customer.
If an order arrives damaged or appears to be lost in transit, customers should contact our support team as soon as possible so we can investigate and provide assistance.
